From deposits to withdrawals, Betting to Live Casino — we're always here to help with whatever you need.
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Deposit in just a few steps via bikiash, nagad, or Rocket
Log in to your iocasino account. Click the "Deposit" button in the top right corner.
BKash, Nagad, Rocket, or bank transfer — choose whichever method works best for you.
Start with a minimum of ৳300. Enter the amount and click "Proceed".
Send money to the displayed number from your bikiash/nagad. Make sure to save the transaction ID.
Submit your transaction ID and mobile number. Your balance will be credited right away.
| Method | Minimum | Maximum | Time | Status |
|---|---|---|---|---|
| bKash | ৳300 | ৳2,00,000 | Instant | Active |
| nagad | ৳300 | ৳2,00,000 | Instant | Active |
| Rocket | ৳300 | ৳1,50,000 | Instant | Active |
| Bank Transfer | ৳1,000 | ৳5,00,000 | 1–2 Hours | Active |
Withdraw your winnings quickly and securely
Log in to your account and go to the "Wallet" or "Withdrawal" menu.
Enter the withdrawal amount (minimum ৳500) and choose your preferred payout method.
Confirm the number you want the funds sent to. If it's incorrect, update it here before proceeding.
An OTP will be sent to your registered number for security. Enter the code to complete your request.
Funds typically arrive within 15 minutes for bikiash/nagad, and within 1–2 hours for bank transfers.
Getting help in Bengali on online betting platforms can be a real challenge — we know that. Support teams often reply in English or take too long to respond. At iocasino, that's not an issue. Our support team works entirely in Bengali, day or night, whenever you need us.
On live chat, a real person — not a bot — typically responds within three minutes on average. No matter how complex the issue, our team works through it with patience until it's resolved.
Thousands of members visit our help center every day. Certain questions come up again and again — knowing the answers in advance means you can resolve most issues on your own:
Iocasino's Live Casino section lets you play with real dealers in real time. Baccarat, Roulette, Blackjack, and Andar Bahar are all streamed live. Many players feel hesitant at first, thinking it might be complicated — but it's actually quite simple once you take a moment to read through the rules.
For any questions, visit the Live Casino section of our Help Center for detailed guides. The rules for every game are written in Bengali.
The security of your iocasino account is our top priority. Keep these tips in mind to make sure your account stays protected at all times:
If you notice any suspicious activity on your account, contact us immediately. We'll investigate promptly and secure your account.
Answers to the two most frequently asked questions